Terms of Service

1. Acceptance of Terms

By accessing or using the Fettle OS platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.

We reserve the right to update or modify these Terms at any time. Material changes will be communicated via email or an in-app notification. Your continued use of our Services after changes constitutes acceptance of the revised Terms.

2. Description of Services

Fettle OS provides a cloud-based property management platform including, but not limited to: property and tenant management, lease administration, maintenance tracking, accounting and financial reporting, CRM, communications, and branded tenant-facing websites.

3. User Accounts

You must create an account to use our Services. You agree to provide accurate, current, and complete information and to keep your account information up to date. You are responsible for safeguarding your account credentials and for all activity under your account.

4. Subscription and Payment

Access to certain features requires a paid subscription. Fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We may change our pricing with 30 days' notice.

5. Data Ownership

You retain ownership of all data you enter into the platform. We do not claim ownership of your property, tenant, financial, or operational data. You grant us a limited license to use your data solely to provide and improve the Services.

6. Intellectual Property

All content on this website and within the platform — including text, graphics, logos, software, and compilations of data — is the property of Fettle OS or its licensors and is protected by applicable intellectual property laws.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Fettle OS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use. Our total aggregate liability shall not exceed the total amount of fees paid by you during the twelve (12) months preceding the claim.

8. Termination

Either party may terminate the subscription with 30 days' written notice. We may suspend or terminate your access immediately for violations of these Terms. Upon termination, you may export your data for 30 days, after which it will be permanently deleted.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

10. Contact Information

If you have any questions about these Terms, please contact us at legal@fettleos.com.