Privacy Policy

Fettle OS ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our property management platform.

1. Information We Collect

Information You Provide

• Account information: name, email address, phone number, and company details when you create an account or submit an inquiry.
• Property and tenant data: information you enter into the platform as part of your property management operations.
• Payment information: billing details when you subscribe to our services.
• Communications: messages and correspondence you send through our services.

Information Collected Automatically

• Device and usage data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
• Cookies and similar technologies: we use cookies, pixels, and local storage to operate our website, remember your preferences, and analyze usage patterns.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our platform
• Process subscriptions and billing
• Respond to your inquiries and support requests
• Send service-related communications and updates
• Comply with legal obligations and enforce our agreements
• Detect and prevent fraud, abuse, and security incidents
• Analyze usage trends to improve our services

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: we engage trusted third-party vendors for payment processing, hosting infrastructure, and analytics.
• Legal compliance: we may disclose information when required by law, court order, or governmental regulation.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard technical and organizational measures to protect your personal information, including encryption in transit (TLS/SSL), encryption at rest, access controls, and regular security assessments.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. To exercise these rights, please contact us at privacy@fettleos.com.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@fettleos.com.